Our Terms & Conditions

Terms of Service

Effective Date: Jan 1, 2024

1. Introduction

Welcome to Skynetiks Technologies ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website (https://www.skynetiks.com), software, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not access or use our Services.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old and capable of forming a binding contract with Skynetiks Technologies to use our Services. If you are accessing or using our Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2.2 Account Registration

Some of our Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update your information to keep it accurate and current.

2.3 Acceptable Use

When using our Services, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Use the Services for any unauthorized or illegal purpose
• Attempt to gain unauthorized access to any portion of the Services
• Interfere with or disrupt the integrity or performance of the Services
• Transmit any viruses, malware, or other harmful computer code
• Collect or harvest any information from the Services without authorization
• Impersonate any person or entity or falsely state your affiliation

3. Intellectual Property Rights

3.1 Our Intellectual Property

The Services and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Skynetiks Technologies, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

3.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your personal or internal business purposes. This license does not include the right to scrape, data mine, or otherwise extract data from the Services; reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from the Services, except as expressly permitted by us.

3.3 Feedback

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Feedback") provided by you to us with respect to the Services shall remain the sole and exclusive property of Skynetiks Technologies. We shall be free to use, copy, modify, publish, or redistribute the Feedback for any purpose without acknowledgment or compensation to you.

4. Enterprise Solution Services

4.1 ERP/CRM Implementation

For ERP/CRM implementation services, we will provide the services described in the applicable statement of work or service agreement. You are responsible for providing timely and accurate information necessary for the implementation and for ensuring that your personnel cooperate with our team as required.

4.2 Custom Software Development

For custom software development services, we will develop software according to the specifications agreed upon in the applicable statement of work or development agreement. Unless otherwise specified in writing, we retain ownership of all intellectual property rights in the developed software, while granting you a license to use the software as specified in the applicable agreement.

4.3 Email Solutions

For Google Workspace or Microsoft 365 email solutions, we will provide implementation, migration, and configuration services as agreed upon. You are responsible for maintaining all necessary licenses with Google or Microsoft and for complying with their respective terms of service.

4.4 Automation Testing

For automation testing services, we will provide testing services as described in the applicable statement of work. You are responsible for providing the necessary access, environments, and test data required for the testing process.

5. Payment Terms

5.1 Fees and Payment

You agree to pay all fees specified in the applicable order form, statement of work, or service agreement. Unless otherwise specified, all fees are quoted in Indian Rupees (INR) and are non-refundable. You are responsible for providing complete and accurate billing and contact information and notifying us of any changes to such information.

5.2 Late Payments

If you do not pay the invoices when due, we may (a) charge interest at the rate of 1.5% per month or the highest rate permitted by law, whichever is lower, and/or (b) suspend or terminate the Services until all outstanding amounts are paid in full.

5.3 Taxes

Unless otherwise stated, our fees do not include any taxes, levies, duties, or similar governmental assessments, including value-added, sales, use, or withholding taxes, assessable by any jurisdiction (collectively, "Taxes"). You are responsible for paying all Taxes associated with your purchases.

6. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services, whether disclosed orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure ("Confidential Information"). Each party agrees to use the Confidential Information only for the purpose of performing its obligations under these Terms.

This confidentiality obligation shall not apply to information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is rightfully obtained by the receiving party from a third party without breach of any confidentiality obligation; or (d) is independently developed by the receiving party without access to or use of the Confidential Information.

7. Term and Termination

7.1 Term

These Terms will remain in effect until terminated by either you or us as set forth below.

7.2 Termination by You

You may terminate these Terms at any time by discontinuing the use of our Services and closing your account, if applicable. Please note that certain provisions of these Terms will survive termination, including payment obligations for services rendered prior to termination.

7.3 Termination by Us

We may terminate or suspend your access to the Services, in whole or in part, without prior notice or liability, for any reason, including if we believe that you have violated these Terms. Upon termination, your right to use the Services will immediately cease.

7.4 Effect of Termination

Upon termination of these Terms: (a) all licenses granted hereunder will immediately terminate; (b) you must cease all use of the Services; and (c) all payment obligations accrued prior to termination will survive termination. Sections 3 (Intellectual Property Rights), 6 (Confidentiality), 8 (Disclaimers), 9 (Limitation of Liability), and 10 (Indemnification) shall survive any termination or expiration of these Terms.

8. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICES.

9. Limitation of Liability

IN NO EVENT SHALL SKYNETIKS TECHNOLOGIES, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless Skynetiks Technologies, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights, including any intellectual property or privacy rights; or (d) any content you submit, post, or transmit through the Services.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh, India.

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any disputes informally by contacting each other. If a dispute cannot be resolved informally, either party may initiate formal proceedings.

12. Changes to Terms

We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes to these Terms, we will provide notice through the Services or by other means. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.

13. General Provisions

13.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and Skynetiks Technologies concerning the Services and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

13.2 Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

13.3 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without our consent shall be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.

13.4 Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, acts of government, acts of terror or civil unrest, technical failures, power outages, or internet disturbances.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Skynetiks Technologies
Email: legal@skynetiks.com
Phone: +91 92 123 78780
Address: B-609,610 Logix Technova, Sector-132, Noida, UP 201304, India