Our Commitment to Privacy & Security

Privacy Policy

Effective Date: Jan 1, 2024

1. Introduction

Welcome to Skynetiks Technologies ("we," "our," or "us"). At Skynetiks Technologies, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.skynetiks.com) or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Contact us through our website
• Request information about our services
• Subscribe to our newsletter
• Apply for employment
• Create an account
• Complete forms on our website

This information may include:

• Name
• Email address
• Phone number
• Company name and position
• Mailing address
• Login credentials
• Employment history and qualifications
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, our servers may automatically log standard data provided by your web browser. This may include:

• IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Time spent on each page
• Referring website addresses
• Device information
• Operating system

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Help us analyze how visitors use our website
• Functionality cookies: Allow us to remember choices you make
• Targeting cookies: Record your visit to our website, pages visited, and links followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about our services, updates, and other information
• Process your transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Prevent fraud and protect the security of our website
• Comply with legal obligations
• Fulfill any other purpose for which you provide the information
• For any other purpose with your consent

4. Disclosure of Your Information

4.1 Business Partners and Third-Party Service Providers

We may share your information with business partners and third-party service providers who perform services on our behalf, such as:

• Website hosting and maintenance
• Data analysis
• Customer relationship management
• Email delivery
• Payment processing
• Marketing assistance

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as a business asset.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access: You have the right to request copies of your personal information.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal information.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information.
• Right to data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you.
• Right to object: You have the right to object to our processing of your personal information.

If you would like to exercise any of these rights, please contact us at privacy@skynetiks.com.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Email Marketing

With your permission, we may send you marketing emails about our products and services. You may opt-out of receiving these communications at any time by clicking on the "unsubscribe" link in our emails or by contacting us directly.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Skynetiks Technologies
Email: privacy@skynetiks.com
Phone: +91 92 123 78780
Address: B-609,610 Logix Technova, Sector-132, Noida, UP 201304, India

13. Enterprise Solutions-Specific Privacy Information

13.1 ERP/CRM Implementation

When providing ERP/CRM implementation services, we may have access to your company's data. We handle this data in accordance with our service agreements and applicable data protection laws.

13.2 Custom Software Development

During custom software development projects, we may process data necessary for the development and testing of software solutions. This data is used solely for the purpose of delivering the contracted services.

13.3 Email Solutions

When implementing Google Workspace or Microsoft 365 email solutions, we may require administrative access to set up and configure your email systems. We access this information only to provide the requested services and in accordance with our service agreements.

13.4 Automation Testing

Our automation testing services may involve processing test data. This data is used solely for testing purposes and is handled in accordance with our confidentiality obligations.

14. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

15. Consent

By using our website and services, you consent to our privacy policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.