How to Create Multiple Email Addresses with One License in Google Workspace
Complete step-by-step guide to creating email aliases in Google Workspace. Learn how to give users multiple email addresses without purchasing additional licenses.
Perfect for: Perfect for: Businesses wanting to create role-based emails, department addresses, or multiple professional identities for employees without the cost of extra licenses.
Prerequisites Before You Start
Make sure you have everything ready before creating email aliases in Google Workspace.
Admin Access
Admin privileges in Google Workspace console
Existing User Account
User account that will receive the alias emails
Verified Domain
Domain must be verified and active in Google Workspace
License Availability
Valid Google Workspace license for the primary user
Important Notes
- • Email aliases are additional email addresses that deliver to the same inbox
- • No additional license required - aliases use the primary user's license
- • Each user can have up to 30 email aliases
- • Aliases cannot be converted to separate user accounts later
- • Aliases share the same password and 2FA settings as the primary account
Step-by-Step Guide to Adding Secondary Domain
Follow these detailed steps to successfully add and configure your secondary domain in Google Workspace.
Access Google Admin Console
Sign in to your Google Admin Console with admin privileges
Detailed Steps:
- Go to admin.google.com
- Sign in with your admin account
- Ensure you have user management permissions
Navigate to Users
Find the Users section in your admin panel
Detailed Steps:
- Click on 'Directory' in the left sidebar
- Select 'Users' from the dropdown menu
- You'll see a list of all users in your organization
Select Target User
Choose the user who will receive the alias emails
Detailed Steps:
- Click on the user's name from the user list
- This opens the user's profile and settings page
- Make sure this is the correct user account
Access User Information
Navigate to the user's email aliases section
Detailed Steps:
- Scroll down to the 'User information' section
- Look for 'Email aliases' or 'Alternate email addresses'
- Click 'Add alternate email' or the '+' icon
Add Email Alias
Create the new email alias for the user
Detailed Steps:
- Enter the desired alias (e.g., 'support' for support@company.com)
- Select the domain from the dropdown menu
- Click 'Add' to create the alias
- The alias will appear in the user's email aliases list
Configure & Test
Set up alias preferences and test functionality
Detailed Steps:
- Configure whether the user can send emails from the alias
- Set up any specific signatures for the alias
- Test by sending an email to the new alias address
- Verify the email appears in the user's primary inbox
Email Alias Configuration Options
Understanding the different settings and options available for email aliases in Google Workspace.
- • Aliases inherit the security settings of the primary account
- • All emails sent to aliases appear in the same inbox
- • Users can organize alias emails using Gmail labels and filters
Common Issues & Solutions
Troubleshoot common problems when adding secondary domains to Google Workspace.
Alias Not Receiving Emails
Solution:
Check DNS settings, verify domain is properly configured, and ensure alias was created correctly
Prevention:
Always test aliases immediately after creation with a test email
Cannot Send From Alias
Solution:
Enable 'Send mail as' option in user settings and configure proper authentication
Prevention:
Configure send-as settings during alias creation process
Emails Bouncing Back
Solution:
Verify the alias is active, check for typos, and confirm domain DNS records
Prevention:
Double-check alias spelling and domain selection
Alias Limit Reached
Solution:
Each user can have maximum 30 aliases - remove unused ones or create new user
Prevention:
Plan alias strategy and remove old/unused aliases regularly
Missing Emails in Inbox
Solution:
Check spam folder, Gmail filters, and forwarding settings
Prevention:
Set up proper Gmail labels and filters for alias emails
Need Help Adding Your Secondary Domain?
While this guide covers the technical steps, domain setup can be tricky with DNS propagation, verification issues, and configuration complexities. Our Google Workspace experts can handle the entire process for you.
Quick Setup
Complete secondary domain setup in 24-48 hours
Zero Risk
No downtime or email disruption during setup
Free Support
Ongoing support included at no extra cost
Frequently Asked Questions
Common questions about adding secondary domains to Google Workspace.
How many email aliases can I create per user?
Each Google Workspace user can have up to 30 email aliases. This limit includes all alternate email addresses for that user account.
Do email aliases require additional licenses?
No! Email aliases use the same license as the primary user account. This is the main benefit - you get multiple email addresses without paying for additional licenses.
Can I send emails from an alias address?
Yes, but you need to enable the 'Send mail as' option in the user's settings. Once enabled, the user can choose which address to send from when composing emails.
What's the difference between an alias and a group?
An alias delivers emails to one person's inbox, while a group can deliver to multiple people. Use aliases for individual users with multiple roles, use groups for team email addresses.
Can I convert an alias to a separate user account later?
No, aliases cannot be converted to separate user accounts. If you need a separate account, you'll need to create a new user and purchase an additional license.
Do aliases work with all Google Workspace apps?
Aliases primarily work with Gmail. Other Google Workspace apps (Drive, Calendar, etc.) use the primary account identity. However, users can share content using their alias email address.
Can I create aliases for any domain in my organization?
Yes, you can create aliases using any verified domain in your Google Workspace organization, including your primary domain and any secondary domains you've added.
How do I organize emails from different aliases?
Use Gmail labels and filters to automatically organize emails sent to different aliases. You can create rules to label emails based on the 'to' address, making it easy to manage multiple aliases.
Can I delete an email alias?
Yes, aliases can be deleted at any time from the Google Admin Console. Simply go to the user's profile and remove the alias from their alternate email addresses.
Will deleting an alias affect existing emails?
No, deleting an alias won't affect emails already received. However, new emails sent to that alias will bounce back to the sender after deletion.