Support Plans & Pricing
Get faster, more dedicated help for your Google Workspace, Microsoft 365 and Zoho Mail accounts.
We keep every mailbox we manage covered for the emergencies that really matter — outages, lockouts, data loss and security incidents — completely free, for as long as you're with us.
For everything else — password resets, folder and email management, contact groups, organization policy setup and configuration checks — our support plans give you access to trained specialists who can get it done quickly, instead of waiting in a general queue. Pick a plan below to get faster, more dedicated help whenever you need it.
Standard
Included free with every mailbox
- Full service outage support
- Can't send or receive email
- Account lockout recovery
- Data loss recovery assistance
- Active security breach / hacked account response
- Unlimited password resets
- Folder & email management
- Contact groups setup & management
- Organization policy configuration
- Configuration checks & minor troubleshooting
- Proactive account monitoring
- Dedicated account manager
- Bulk & complex migrations
- Onboarding & staff training
- Priority ticket queue
Need help with something else? Upgrade to Business or Premium for full support coverage.
Business
Fast, dedicated help for everyday requests
- Full service outage support
- Can't send or receive email
- Account lockout recovery
- Data loss recovery assistance
- Active security breach / hacked account response
- Unlimited password resets
- Folder & email management
- Contact groups setup & management
- Organization policy configuration
- Configuration checks & minor troubleshooting
- Proactive account monitoring
- Dedicated account manager
- Bulk & complex migrations
- Onboarding & staff training
- Priority ticket queue
Premium
Hands-off, always-on coverage
- Full service outage support
- Can't send or receive email
- Account lockout recovery
- Data loss recovery assistance
- Active security breach / hacked account response
- Unlimited password resets
- Folder & email management
- Contact groups setup & management
- Organization policy configuration
- Configuration checks & minor troubleshooting
- Proactive account monitoring
- Dedicated account manager
- Bulk & complex migrations
- Onboarding & staff training
- Priority ticket queue
All prices are per mailbox, per month, billed monthly. No annual contracts or lock-in.
Frequently Asked Questions
Everything you need to know about how our support plans work.